Contact
Tell us what you're shipping.
We respond within 24 hours with a plan, a timeline, and a price. No decks, no sales calls — just straight answers.
Reach us directly
What to include
- → What you want to ship
- → Any reference sites or examples
- → Your rough timeline and budget
Complaints
Dispute resolution process
If you have a complaint about our services or a billing dispute, here's exactly how we handle it.
01
Submit your complaint
Email support@yark.pk with your invoice or order reference and a clear description of the issue.
02
Acknowledgement
We acknowledge every complaint within 24 hours on business days (Mon–Sat, 10:00–19:00 PKT).
03
Investigation
We investigate the issue and contact you with findings or a resolution proposal within 5 business days.
04
Resolution
Issues are resolved — with a revised delivery, partial refund, or full refund — within 7 business days of acknowledgement.
Complaints contact
support@yark.pkResponse time
Within 24 hours
Resolution SLA
Within 7 business days
Business hours
Mon–Sat · 10:00–19:00 PKT